State Farm® Insurance Agent Derron Cloud
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Harrison
January 28, 2026
"Shannon helped me with s small change to our policy very fast and professionally. Much appreciated!!!"
"Chris, thank you for your feedback! I'm happy to hear Shannon was able to assist you quickly and professionally with your policy change. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
Susan Hirsch
September 10, 2025
"I needed to buy insurance in an area that insurance companies are dropping homeowners and rates are skyrocketing. Thank goodness I found Shannon at State Farm in Basalt. When I gasped at her quote, she dug around and found creative ways to lower it for me. She was easy to reach and had seemingly endless patience getting all the details necessary to get me insured. Shannon ended up saving me over $2,000/year in insurance and was a pleasure to work with."
"Hi Susan! I am glad Shannon was able to get you all set on your home insurance with great coverage and provide a better buy as well! Thanks for reaching out for a quote and for the review! We look forward to helping you for many years to come! "
Steve Haddad
August 7, 2025
"It’s terrific to have a local agent again, especially one as wonderful as Derron! He and his team are extraordinarily responsive and have helped us secure excellent coverage at a much more reasonable price than their competitors. I’d highly recommend working with them if you’re in the market for a new insurance agent - even if you don’t think you are!"
"Thanks for the kind words Steve and the vote of confidence! We are glad we were able to help with your auto and renters insurance and have enjoyed getting to work with you as well! We are thankful your neighbor referred you to us! "
Andrea Palm-Porter
June 13, 2025
"Derron and Shannon provided excellent service walking you through all the detailed questions with patient kindness. The personal touch in relationship they provide is exceptional."
"Thanks for the kind words Andrea! It was a pleasure working with you as well and we enjoy building those relationships! We are glad we were able to provide you better insurance coverage at a better buy! "
Marko Cvetkovic
April 22, 2025
"Kara was absolutely amazing. I called to check how complicated it is to transfer my current State Farm insurance from TX to CO and Kara made the entire process look effortless. She was patient enough to explain the basics and to give me different options including life insurance. All in all one of the easiest and most pleasant conversations I had in a long time!"
"Thanks for the kind words, Marko. I am glad we were able to make assisting you with your insurance needs such a positive experience! Kara is wonderful and we are glad she was able to help you with that transition. We look forward to seeing you at our Basalt office soon!"
Jodi Duke
January 20, 2025
"Kara is amazing!! She was able to walk me through my policies and explain what the best coverage for me would be. She also saved me a TON on my premium every year. Highly recommend Kara and this office for all of your insurance needs !"
"Hi Jodi, Thank you for your review! I am thrilled Kara was able to assist you with your insurance policies! We appreciate your recommendations and are glad to have you as part of the family! "
Stephen McFarlin
August 2, 2024
"Kara did a great job with getting me the best deal on my motorcycle insurance, she was very professional!"
"Thanks for the kind words Stephen! We are glad Kara was able to get your motorcycle all set up! She is the best! "
Dylan Lewis
November 6, 2023
"Derron and State Farm were quick to help my client (I'm a real estate broker) as soon as we ran into trouble finding a homeowner's policy. He was professional and efficient and I happily recommend him to anyone shopping for insurance."
"Thanks for the 5 star review Dylan! My team was happy to help your client with their homeowners insurance! You are also always very professional and great to work with as well and we are glad to help your clients anytime we can!"
Mary Boyd
July 28, 2023
"Derron is helpful and supportive. Great service!"
"Thanks for the kind words Mary! We appreciate you and are glad we got everything going for all of your insurance! Have a great weekend! "
Jennifer Terui
July 14, 2023
"Derron and Julie were absolute lifesavers to deal with! They actually called and emailed back every time they said and were so calming during the stressful time of shopping for home insurance. They even got our auto insurance lowered by over 100$ a month! I cannot say enough wonderful things about state farm, julie, and derron! I’m lucky to have found them!!!"
"Thanks Jennifer! It was a pleasure working with you as well and we were glad to be able to help! Enjoy that new home now that the stressful time is over! "
Aaron Keeley
February 27, 2023
"I called in to request some help with a mutual client that was moving to my area. Julie answered the phone, took my request, and finished things up all in under 5 minutes! Quickest response I've seen. Thank you Julie and Cloud team!"
"Thanks for the kind words Aaron! We were happy to help and appreciate your professionalism as well! "
Richard Gonzales
June 3, 2022
"Professional, responsive and reasonable rates. We switched to this office recently and have been pleased with the decision. Highly recommended!"
"Hi Richard, thanks so much for the review and recommending us! I know Jaime enjoyed working with you to get your State Farm Insurance policies all set up."
Rick Magnuson
May 31, 2022
"Derron is great to work with. He insures all my cars and helped me to decide what I need and what I don't need. Derron is personable and doesn't try to sell you what you don't want. He spent an hour with me recently (virtually) going over homeowner's, auto, disability, and life insurance. I highly recommend Derron."
"Thanks for the kind words Rick! It was a pleasure working with you on your home, auto, disability, and life insurance questions. I am glad you enjoyed our virtual meeting platform and found it useful. Please stop by and see us in our Basalt State Farm office in person soon!"
Sara Erickson
February 4, 2022
"Derron is very personable and gets the job done. I can be worry-free knowing he is handling my insurance."
"Thank you Sara for sharing your review! We are honored that you allow the Derron Cloud State Farm team to help with all of your insurance needs!"
anna spears
January 3, 2022
"Derron and his team are absolutely wonderful! Very quick to respond and most of all extremely kind and informative! Thanks guys!"
"Thanks Anna! We have enjoyed getting to know you as well and look forward to many more years to come of working with you and helping with your Insurance needs and more!"
Samantha Sorensen
November 8, 2021
"Derron is the reason we switched to and stay with State Farm. He is very knowledgeable and responsive, courteous and professional. We trust Derron with all of our insurance needs."
"Thanks Samantha for the kind words. We love helping protecting families and helping with their insurance needs and it makes it especially easy working with clients like you!"
David Pesnichak
November 4, 2021
"Derron is the best insurance agent in the Valley! He is trustworthy, honest, and reliable. He is always quick and responsive to all our questions and makes sure we have the proper coverage and the best value."
"Thanks Dave! You and Sami are wonderful to work with as well and we appreciate having you as clients!"
Christina Pearson
November 4, 2021
"Derron has always been extremely responsive to all of our insurance questions. He takes the time to make sure we fully understand our options and helps to make sure we are fully covered. We love working with Derron and highly, highly recommend working with him for all your insurance needs."
"Thank you Christina! That means a lot to us! We enjoy working with families like yours and appreciate your kind words!"